Skip to content
Soft Lane
← Back to Soft Lane

AI & your data

A creative request gives us a specific job to do. This page explains the information needed for that job, where it is processed and the deadline that applies to everything associated with it.

Updated November 3, 2026 · Abacus Homedale LLC

01

The material you bring to a creation

Soft Lane offers image-to-video, video templates, AI images and image templates. Depending on the feature, a request can involve selected source material, a prompt, generation settings and a template choice. We process that information to perform the request and make the result available to you. Inputs and results may contain personal information even when their purpose is creative.

Creation data means the complete information associated with a creation. It includes prompts, input and output images or videos, other source media, settings, template selections, task identifiers, task status, timestamps, metadata, links, associations between records, previews, thumbnails, derived files and every copy. A reference in a support message or information copied into a log is still part of that creation data.

When selecting photos, you use Android's system Photo Picker to choose what to make available. Selecting a photo does not give Soft Lane access to your entire photo library. Provide only the material needed for the request, and leave out confidential documents or sensitive details that serve no purpose in the creation.

You must have the rights and permissions needed for the material you supply, including appropriate permission for someone else's likeness. A photo being available online does not establish that permission. Review the use you intend to make of the result as well as the material you upload. The Terms explain your responsibilities and the limited permission we need to process your content.

This website provides information about the app and does not accept uploads or generate media. Its concept artwork is made for the website; it is not an app screenshot, an actual in-app template or a result generated by Soft Lane.

02

Generation under our operation

Creative processing takes place on our self-hosted generation infrastructure. We do not pass your prompts, source material or generated results to a third-party AI generation provider. Self-hosted describes servers under our operation; it does not mean that every generation runs locally on your phone.

Soft Lane does not perform facial recognition, establish face identity profiles or extract biometric identifiers for identifying people. Processing an image that includes a face can still involve personal information. The same restrictions on use, safeguards and creation-data deadline apply to that image and the result.

Operational services, such as hosting, communications and Google Play distribution or billing, have roles distinct from AI generation. The Privacy Policy explains service providers and other disclosures; their involvement does not authorise sending creative material to an outside AI provider or extending its retention.

Adjust is used only to attribute an installation to its source, using the necessary technical signals for that purpose. It does not receive creation data, support messages, content reports or purchase events. Installation-source records are handled separately under the Privacy Policy and cannot be used to preserve creation details or associations beyond the creation deadline.

03

One deadline, no later than 36 hours

All information associated with a creation is deleted within 36 hours from the start of its input upload. If the request has no upload, the period starts when you submit the prompt. Generated outputs and all related records share that original deadline. Finishing a result, retrying within the same request, making a copy or contacting support does not start a new period. Routine deletion takes place without a separate request from you.

The deadline covers every system we control and every processor acting for us. It includes input and output media, prompts, settings, template and task information, status, times, metadata, associations and copies wherever they occur: generation storage, databases, task records, logs, support or report messages and attachments, caches and backups. Moving information to another system or adding it to a case file does not change what it is.

Some independent app-user, payment, support, security or installation-attribution records may have a separate justified retention period. They must be stripped of creation content, metadata, task details and links or associations to the creation by its original deadline. A payment dispute, safety report or backup process is not an exception allowing those creation details to remain.

Download any available result you want to keep. A copy you save on your device or share with another person or independent service is outside our server deletion process and remains subject to your control or that recipient's handling. Soft Lane is not a permanent archive, and an erased creation record cannot be used to recover its former contents.

04

Your information is never AI training material

We do not use user data to train AI models. This applies to creative inputs and outputs, prompts, app-user and service records, purchase information, support correspondence and reports. The commitment is not limited to selected media types or to the particular model used for a request.

The permission to handle submitted material is limited to providing the requested service and related support or safety handling, subject to the same creation-data deadline. It does not transfer your existing rights, give us permission to publish private material for unrelated purposes or create a collection for future model training.

Independent records that remain for a necessary purpose are also excluded from AI training. Sending feedback, seeking help or reporting a concern does not change that commitment. Where the law requires a separate consent for an activity, accepting the Terms or submitting a creative request does not replace that consent.

05

Ask for removal or raise a concern

Soft Lane requires no registration or login. You can request deletion of your app user record and associated personal information through Personal Settings, or independently by emailing support@softlaneai.org. Email remains available if you cannot open the app or have uninstalled it. Use an available reference to help identify the records without sending unnecessary private files.

To report a result, open that creation's detail page and use its report option without leaving the app. You can also email support about harmful content, an infringement or the use of a person's likeness without permission. Explain the concern and your connection to it where relevant. Do not forward illegal material; any further information requested should be limited to what is needed to investigate.

This page concerns Soft Lane: Image To Video, provided by Abacus Homedale LLC. Reporting or requesting support does not extend the original creation deadline. The Privacy Policy explains lawful bases, operational records, service providers and your rights in more detail; the deletion page describes both request routes and the scope of removal.